Store Policies

ALL ORDERS MUST HAVE THE SAME SHIPPING AND BILLING ADDRESS!
If not, you will be REFUNDED. 

Please allow up to 72 hours for your order to process.

Processing time does not include weekends or holidays.

  •  All items are shipped via U.S. Postal Service and take approximately 3 to 5 business days to process and 2 to 4 days shipping time.

  • custom Wig Construction takes 7-14 business days to prepare and then you will receive your tracking information.

  • (Please read disclaimer before creating a wig) 

  • We currently do not offer a rush order service nor overnight shipping. All orders will process and ship at normal order time. 

  • Once your hair has shipped, you will receive a tracking number. 

    Signature Confirmation is required for all packages. If you are not home to sign for your package, the courier will not leave your package.

  • We are not responsible for any lost items. please Contact the United States Postal Service if your tracking information states that your package was delivered and you have yet to receive it.

  • USPS POSTAL SERVICE NUMBER: 1 (800) 275-8777

  • ALL SALES ARE FINAL.

  • NO REFUNDS OR EXCHANGES. 

Covid-19 has slightly delayed packages 1-4 days, at the moment. Please keep that in mind when ordering. 

Contact Us

Join Our Mailing List for $$$ off your first order!

  • Instagram
  • Facebook